We’ll automatically register you to receive text alerts if  you’ve provided us with a valid UK mobile phone number (starting 07), Irish mobile phone number (starting 08) or another international county mobile phone number. We can’t send texts to landlines.

If you use digital banking, you can update your mobile number by using the Service Desk option ‘Manage Personal Current Account Alerts’ on 365 Online or you can do this at one of our branches in Northern Ireland.

You can choose to opt out of alerts but by doing so you may incur avoidable charges:

• Digital banking users, to opt out of unarranged overdraft alerts, use 365 Online. Just go to ‘Manage Personal Current Account Alerts’ on the Service Desk menu.
• To opt out of arranged overdraft alerts please call us.

To manage both preferences you can also go to one of our branches or call us on 0345 6016 157* if your account is held in Northern Ireland, or 0345 850 1234* if your account is held elsewhere in the UK.

*Mon-Fri 9am-5pm, Sat 9am-2pm, UK Bank Holidays 9am-2pm, closed on Sundays. For your security and to improve our service to you, we may record and monitor phone calls for training purposes.