Looking for a new deal?

When you come to the end of your current deal, or if your mortgage is on a variable rate, you may be thinking about what to do next.

Whatever your situation, switching to a new fixed rate deal can give you peace of mind knowing how much your monthly payments will be.

Applying for a new deal online is easy:

    • Register or log in to your hub when you want
    • No application form to complete
    • No credit searches carried out
    • No need for a valuation of your property
    • No solicitors’ fees to pay
    • See all your rates in one place
    • Secure a new deal up to four months before your current one ends.

 
Our guide on getting a new deal shows how to apply in three simple steps.

Watch our video

You can find out when your current deal ends in your hub. When the time comes, simply apply online. To make things easier for you, the rates online are the same as those you can get over the phone.

You can request to speak with one of our mortgage advisers from your hub if you’re a homeowner with us. We’ll recommend a deal for you if there’s one that suits your needs. We don’t offer this service for landlords on our Buy to Let deals.

When can I switch my rate?

You can apply to switch up to four months before your current deal ends, or today if your deal has already ended.

Your new rate will take effect once your current deal ends, or from the 1st of the next month if your mortgage is on a variable rate. To make sure this happens, we must have your Offer acceptance and anything else we’ve asked for by the 19th of the month before your new rate is due to start. Your switch may be delayed by a month if you miss this date.

Option one – Apply online

If your current deal ends within the next four months, or has already ended, getting a new deal is easy through your mortgage hub. Our deals online are the same as those you can get over the phone.

Step 1:

Register or login to your hub.

Step 2:

Find out when your current deal ends. You’ll see what deals you can choose from if you’re able to switch. Use the system to see how a new rate and any fees due change your monthly payments. You can also see how your payment changes if you reduce the time you have left to pay your mortgage.

Step 3:

Once you’ve decided on the deal you want, simply apply online. Or you can arrange to speak with one of our mortgage advisers if you’re a homeowner with us and need help choosing a new deal.

What if my fixed rate hasn’t ended?

You won’t see any rates yet if you have more than four months before your current deal ends. But why not register for your hub today, so you’re ready to apply when the time comes.

Option two – Get in touch

Give us a few details if you prefer not to register for your hub or you want to make an overpayment as part of your switch. We’ll be in touch at a time that suits you. Before you do this, have a look at our rates. These can be withdrawn at any time, without notice.

We recommend you get in touch early to book an appointment, as we can get busy. The sooner you contact us, the more likely we’ll be able to set up your new deal, so it starts when you need it to. Get started now and we’ll do the rest.

Whether you’re new to your hub or just want to know how to use it, our handy hub guides explain how to manage your account and switch your rate. Read our FAQs for more details about getting a new deal.

There may be times when you need to get in touch when you switch your rate. The table below gives some examples of when to do this.

 

When can I just switch online and when do I need to call?

What I want to do Online Over the phone
I’m happy to choose a new deal without help
I’m a homeowner and want you to recommend a mortgage deal for me
I’m a landlord and want your help
I want to choose a new deal and reduce the length of my mortgage
I want a new deal and make an overpayment. (Read how to do this in our FAQs)
I want a new deal for my property which has a consent to let
I want a new deal and need more money
I want a new deal and make a change to my account which isn’t listed above
I have more than four months before my current deal ends, but want to switch and pay the Early Repayment Charge