Passwords

More than 8 characters. Having a long and complex password makes it difficult for hackers to decipher.
Varied. Random words made up of a combination of upper and lowercase letters, numbers and symbols.
Unique. Avoid using the same password across multiple accounts. It would only take one successful attack for all your information to be stolen.
Easy for you to remember. But difficult for someone to guess (avoid birthdays, pet names etc.).

Replace letters with numbers and symbols. Use a movie title or character you like. For example SP!D3Rm@n – a variation of Spiderman.
A line of a song. One that other people would not associate with you- fly1ngw1Th0Utw!nGs!
A phrase known to you. “Consider yourself at home” and take the first character from each word- CYAH. Then combine this with numbers and symbols- C.2!Y64a?H@

Create your own unique password using these tips (Don’t use these examples!)

Tips:

Use finger print detection for mobile devices and use a PIN with more than 4 numbers where possible.
Never share your usernames or passwords.
Never allow web browsers (e.g. Google Chrome, Internet Explorer) to remember your passwords- you put your information at risk.

To report fraud, you can phone us 24 hours a day, 7 days a week on the phone numbers below.

Freephone: 0800 121 7790 (personal customers)

Freephone: 0800 032 1288 (Business On Line and Global Market Customers)

If something looks like fraud on your account, we may phone you or send you a text or email to ask about it.

If you think an email or text from Bank of Ireland UK looks suspicious, send it to 365security@boi.com

Lost or stolen card?

If you think your card has been lost or stolen, please phone us right away on these numbers.

We’ll cancel your card as soon as you tell us it’s missing and get a new card sent to the address we have for you in 5 to 7 working days.

See payments you did not make, paid from your account?

If you see payments you did not make, paid from your account, or anything that could be fraud please phone us right away on these numbers.

Shared your online login details?

If you have given your online banking details to someone, please phone us right away on these numbers.

The use of strong passwords is essential in order to protect your information and identity. The best security in the world is useless if a fraudster has access to a legitimate username and password. Strong passwords can take years to crack; weak passwords can be cracked in less than 5 minutes.