Help and Guidance
If you need help following a change in your circumstances or because of an ongoing health condition you can find information on supports available below.
Support during long-term or critical illness - Link layer
Support during long-term or critical illness
Arranging for someone to help you manage your account - Link layer
Arranging for someone to help you manage your account
Support following divorce, separation or a relationship breakdown - Link layer
Support following divorce, separation or a relationship breakdown
Support for Domestic, Financial and Economic Abuse - Link layer
Support for Domestic, Financial and Economic Abuse
Telling us about your needs - Link layer
Telling us about your needs
Let us know if you have any specific needs that would make banking with us easier. For example, asking for documents in large print or longer appointment times. We’ll let you know if we can make the changes you need.