Financial Conduct Authority – Information about current account services

The Financial Conduct Authority (FCA) requires us to publish the following information about our Business Current Accounts.

Financial Conduct Authority – Information about current account services

The FCA has published rules to require providers of personal current accounts (PCAs) and business current accounts (BCAs) to make the information about current account services available to customers in a common format.

The information provided below about current account services is calculated using calendar days including weekdays, weekends, Bank and Public Holidays.

All of the below information is also available to access via an Application Programming Interface (API).

Replacing a debit card

The requirement to publish the Competition and Markets Authority (CMA) independent service quality survey results for business current accounts can be found here.