New online banking features give customers card control at their fingertips

1 February 2022

Bank of Ireland has introduced a range of new features designed to give more control to how customers manage their debit cards through online banking channels, including the mobile banking app and 365 desktop. The new card management and control features will make a range of everyday transactions easier than ever for Bank of Ireland customers by adding self-service card management features.

Available now through smartphone or desktop, the features will enable customers to:

• Activate a new debit card for online transactions
• Freeze/unfreeze card – in the event of a misplaced card
• View card PIN instantly – in case you forget it
• Order replacement debit cards without having to call the bank
• Set up debit card for Apple Pay

Discussing the introduction of the new features, Head of Branch Banking NI at Bank of Ireland, William Thompson said:

“The financial wellbeing of our customers is a top priority for us, meaning we are committed to giving customers more control over their money. These new capabilities do exactly that, by enabling our customers to manage even more aspects of their day to day finances in a safe and secure way, using our mobile app or desktop, and without having to call us or visit a branch, if they choose to do this. We look forward to bringing more new features to customers over the coming months.”

For more information, please visit BankOfIrelandUK.com/CardControls