How can I make an overpayment online?
You can make overpayments up to £12,000 online. Just log in to your hub or use the button below. You’ll need to make any payments over £12,000 by bank transfer.
Please get in touch if you’re visually impaired and use a screen reader.
How can I overpay from my bank account?
You can make a payment by bank transfer using BACS or CHAPS or you can set up a Standing Order. You can do this through your bank’s mobile app or website or give them a call.
You’ll need our bank details for these types of payment. You’ll find these by logging in to your hub then select Tools and How can I make an online payment. Having these details in your hub helps to keep your money and us safe from fraud.
Please get in touch if you’re visually impaired and use a screen reader.
- Your mortgage account number – you’ll find this in your hub or on your Annual Mortgage Statement
- The postcode of the mortgaged property
- Your debit/credit card.
When making your payment, please remember:
- You must pay by 6pm on the last day of the month if you want it applied to your account in the same month
- Your payment will be made to your account the following month if you pay between 6pm and midnight on the last day of the month. This means when we add the interest to your account for the current month, your payment won’t be included.
This doesn’t affect your credit score.
Can I pay by credit card?
Yes, but think about whether this is your best option. You should bear in mind:
- Your card company may charge you fees and interest for making the payment
- Once payments are made, they can’t be refunded
- Paying by credit card can lead to increased debt. Visit our help and support page if you’re struggling to pay your mortgage.
How can I make an overpayment from my bank account?
You can make an overpayment by bank transfer using BACS or CHAPS or you can set up a Standing Order. You can do this through your bank’s mobile app or website or give them a call.
You’ll need our bank details for these types of payment. You’ll find these by logging in to your hub then select Tools and How can I make an online payment. Having these details in your hub helps to keep your money and us safe from fraud.
Please get in touch if you’re visually impaired and use a screen reader.
When will you reduce my monthly payment?
We’ll automatically reduce your monthly payment if your payment is £500 or more, or when the balance of smaller overpayments reaches £500. For example, if you overpay £100 per month, we’ll reduce your payment after five months. Until then, your overpayments will be paid to your account, so you’ll pay less interest, but it won’t affect the monthly amount. Once we’ve applied your overpayment to your account, the new payment will take effect from the following month. This means if we apply your overpayment in June, your monthly payment will be lower from July. We’ll confirm this in writing before we make any change to your mortgage.
Can I reduce the length of my mortgage instead?
You can apply to reduce the length of your mortgage if you want to keep your payment about the same as it was before you made your overpayment. Your overpayment must be at least £500 and enough to reduce your term by one month’s payment. Read our reduce your term page for other details.
What happens if I have more than one account on my mortgage?
We’ll apply your overpayment to any interest only accounts then the account with the highest interest rate. Get in touch if you want us to apply your overpayment in a different way. Each account may have a different allowance which you can find in your hub.
It’s always nice to be able to overpay on your mortgage. Before you do, here are five things to bear in mind:
- If your mortgage is on a fixed interest rate, you’ll have to pay an Early Repayment Charge (ERC), when:
- You ask us to apply payments to your mortgage account which are less than £500
- You pay more than your allowance in any financial year
- Details of the ERC that apply to your account can be found in your mortgage Offer.
- There are no limits to the amount you can overpay when your fixed rate has ended. Get in touch if your overpayment balance is below £500 and you want it applied to your account.
- Once an overpayment has been applied to your account, we’ll write to you to confirm how much your payment will be, unless you apply for a term reduction.
- You can apply for a new rate up to six months before your current deal ends. To overpay and switch at the same time, give us a few details and we’ll be in touch.